Quality Control & FAQ

Our National & International Certified Tools

Why Choose Us

Our Technology & Quality Control

Our commitment to delivering superior pine chemical products is underpinned by advanced technology and stringent quality control measures. We combine cutting-edge analytical tools with a meticulous approach to ensure every batch meets the highest global standards for purity, consistency, and reliability.

GC-MS Analysis

We utilize Gas Chromatography- Mass Spectrometry (GC-MS) to ensure product purity—especially for Turpentine Oil with >80% Alpha-Pinene content.

Quality Grading System

Strict grading process for Gum Rosin (WW & X Grade) to match global standards:

  • Visual inspection, Softening point, Acid value consistency

Batch Consistency Control

Advanced batch tracking and sampling system to maintain quality between shipments.

Export-Ready Logistics

Experienced in both local and export packaging:

  • Drums, ISO Tanks (Turpentine)
  • 240 kg Cans (Gum Rosin)

You Ask, We Answer

Unlocking Solutions to Your Inquiries

Jakarta – Indonesia / Semarang – Indonesia

Each of our products has its own unique specifications based on its intended use and market requirements. To ensure you receive the most suitable solution for your needs, we recommend contacting our representatives, who can guide you through technical details, customization options, and compliance documentation.

Yes, we will be glad to share with you.

For local inquiries, please reach out to our designated representatives. For international (export) transactions, we operate under Letters of Credit (L/C). In certain cases, a down payment may be required depending on the agreement and order specifics.

For export orders, our minimum order quantity (MOQ) is one full container load (1 FCL – 20 feet container) or 1 isoptank.
To help you evaluate our quality and suitability for your needs, we are pleased to offer free product samples upon request. These samples are provided for testing and validation purposes, and we can include relevant documentation such as the Certificate of Analysis (COA) and GC-MS reports to assist with your technical assessment.
Shipping costs for samples may be covered by the requester, depending on the destination and quantity.

Inquiries regarding the terms of delivery are crucial. For detailed and accurate information, please contact our official representatives directly.

At Inter Hutan Asri, quality is not just a promise — it’s a process.
We maintain strict batch-to-batch consistency through controlled production protocols and quality assurance systems. Every batch is accompanied by a Certificate of Analysis (COA), which includes GC-MS (Gas Chromatography–Mass Spectrometry) results to verify purity, composition, and compliance with international standards.
Our laboratories are equipped with advanced analytical tools, and our quality control team monitors each stage of production — from raw material sourcing to final packaging. This ensures that every delivery meets our rigorous quality benchmarks and the expectations of our global clients.

We offer competitive pricing that mirrors the superior quality and value of our products. Our goal is to provide fair and reasonable rates that align with our customers’ expectations and timelines while upholding our commitment to excellence.

We are committed to timely delivery, ensuring all goods are shipped in accordance with the agreed contractual terms.

What They Say About Ayom Coffee?

It feels great to enjoy coffee that’s not only delicious but also supports local farmers. Thank you, AyomCoffe!

Alex T., Bandung

AyomCoffe delivers the authentic taste of Indonesian coffee that is absolutely amazing. I’m impressed with the quality and fast delivery!

Rina S., Jakarta

My experience ordering coffee through AyomCoffe was seamless. The product information was detailed, and the coffee arrived perfectly. Excellent!

Maya H., Surabaya

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